Payment Terms

All orders must be paid for either:

• By credit card directly on the website via the secure payment system Stripe;

• By bank transfer.

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Fraud Prevention

L’OFFICE DE TOURISME INTERCOMMUNAL ASPRES THUIR reserves the right to request the following documents for your first order:

• A copy of a valid national identity document (ID card, driving license, passport, etc.);

• A copy of two (2) proof of address documents less than three months old (utility bill, telephone bill, rent receipt, etc.);

• A copy of a company registration certificate (K-bis extract) less than three months old (for companies).

A confirmation email will be sent once the requested documents have been received and verified. Your order will then be reactivated and processed normally.

L’OFFICE DE TOURISME INTERCOMMUNAL ASPRES THUIR reserves the right to refuse any order from a buyer with whom there is an existing dispute or serious doubt.

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Secure Payment by Credit Card (Stripe)

To ensure the highest level of security and reliability, we use the secure payment system Stripe.

A “secure” payment means that transactions carried out over the Internet are protected against unauthorized interception, modification, or alteration of the original message content. This system is based on SSL encryption technology (“Secure Socket Layer”: a secure form completed by the buyer when entering bank details). The protocol used is compatible with most internet browsers and ensures complete payment security.

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Payment Process

After filling their shopping cart, the user selects one of the payment methods offered on the merchant’s website. A form then appears requesting bank details in order to obtain authorization from the bank. The required information includes the card number, expiration date, and visual security code (the last three digits on the back of the card).

Upon receiving the authorization response, Stripe simultaneously sends a response to the merchant’s server as well as a receipt.

The Stripe server then forwards the transaction for bank settlement (credit to the merchant and debit to the customer).

All exchanges between Stripe and the customer are encrypted. Only the Stripe server has access to the customer’s credit card number.

Si vous choisissez ce mode de paiement, le panier sera automatiquement validé. Vous recevrez en parallèle un mail de commande en attente contenant le RIB de l’OFFICE DE TOURISME INTERCOMMUNAL ASPRES THUIR. Il faudra alors via votre banque, effectuer le virement du montant total apparaissant sur la commande (en précisant le numéro de commande dans l’intitulé du mail). 

La commande ne sera traitée et expédiée qu’après bonne réception de ce virement sur le compte de l’OFFICE DE TOURISME INTERCOMMUNAL ASPRES THUIR.

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Bank Transfer Payment

If you choose this payment method, the shopping cart will be automatically validated. You will receive an order confirmation email containing the bank details (RIB) of L’OFFICE DE TOURISME INTERCOMMUNAL ASPRES THUIR.

You must then make a bank transfer for the total amount shown on the order (including the order number in the transfer reference).

The order will only be processed and shipped once the transfer has been successfully received in the bank account of L’OFFICE DE TOURISME INTERCOMMUNAL ASPRES THUIR.