Privacy Policy
In accordance with Regulation (EU) 2016/679 of 27 April 2016 (known as the “General Data Protection Regulation” or GDPR)
This personal data protection policy (hereinafter the “Policy”) describes the commitment of the Website of the Intercommunal Tourism Office Aspres Thuir – Bd VIOLET – BP 25 – 66300 THUIR – SIRET: 51251342500011, published by Pascale DOUTRES – Director, as data controller with regard to respect for privacy and the protection of users’ personal data. This Policy has been drafted to allow you to understand the practices and conditions under which the Intercommunal Tourism Office Aspres Thuir collects, uses, and stores your personal data (hereinafter the “Data”).
You will find a description of the different “Data” that we may collect and process or that you may provide when you access and/or use the website https://www.lescavesbyrrh.com/ (the “Website”). The term “Website” refers only to the website https://www.lescavesbyrrh.com/ .
Given the constant evolution of laws and regulations regarding technology and personal data protection, this Policy is likely to be updated. If you are a user of the Website, you will be informed of any changes by email.
If any provision of this Policy is declared null or contrary to regulations, it shall be deemed unwritten without affecting the validity of the remaining provisions.
This Policy applies to “Data collected”:
• Through simple browsing of the Website
• Through emails exchanged between the Intercommunal Tourism Office Aspres Thuir and you, or any other electronic messaging tool
• When you create a user account on the Website
• When you subscribe to the Website newsletter (the “Newsletter”)
It does not apply to information collected by third parties or through websites operated by them, including applications or content (including advertisements) redirecting users to the Website. We thank you for carefully reading this Policy regarding the processing of your Data, and inform you that browsing our Website necessarily implies acceptance of this Policy. If you do not agree with it, we invite you to leave our Website. It is your responsibility to ensure that the Data provided to the Intercommunal Tourism Office Aspres Thuir is accurate.
1. What data is collected by the website?
Depending on the nature and purpose of your interaction with the Intercommunal Tourism Office Aspres Thuir (creating a user account, subscribing to the Newsletter, filling in contact forms, as well as during any telephone exchanges), we may collect the following data:
• Your email address will necessarily be requested if you wish to create a user account, communicate with us via contact forms, and/or receive our Newsletter.
• Identity-related data such as your surname, first name, email address, postal address, and telephone number may be requested from you.
• Browsing data: this refers to data relating to how you use the Website, including IP address, browser used, browsing duration, search history, operating system used, language, and pages viewed.
• Data concerning your visits to the Website, including traffic data, log files, and other communication data or resources used when accessing the Website.
• Order-related data: your postal address is required for invoicing. Likewise, your bank details, PayPal, or other payment provider information must be provided to process your order payment.
• Data related to the use of social networks when you use their features.
2. How are your data collected?
Data may be collected in different ways on the Website. Data may be collected directly when you provide them to us through contact forms, user account creation forms, and newsletter subscription forms available on the Website, and/or when you contact us by telephone. When you contact us through these various means, a copy of your exchanges with the Intercommunal Tourism Office Aspres Thuir, including email addresses, may be made and stored.
The Intercommunal Tourism Office Aspres Thuir also collects certain data indirectly through cookies/trackers.
3. Why are your data collected?
If you are a simple user, we collect your data to:
• Manage your requests submitted via the contact page.
• Send you our Newsletter if you have given consent.
• Inform you of changes to the Website.
• Comply with our rights and obligations set out in contracts concluded with users, as well as for any other legal purpose.
We may also use cookies or trackers to:
• Analyse traffic and data on the Website in order to measure the number of users, make the Website easier to use, and ensure its ability to respond quickly to your requests.
What is a cookie?
A cookie is a text file stored on your device (computer or phone) at the request of the server managing the website you visit. It contains information about your browsing on the pages of the site. The purpose is to facilitate future use of the website by the same user and to ensure optimal navigation.
How do cookies work?
On your computer, your browser (MS Edge, Firefox, Chrome, Safari, etc.) manages cookies. It receives instructions from the server to store them (the cookie mechanism is part of the HTTP protocol used for web communication). The browser stores them and also allows you to manage them according to your preferences. You can refuse all cookies (but some site features may then be unavailable). Your browser also allows you to locate, list, and delete cookies. Even if you do not delete them, they expire automatically after a certain period, which may be several months or the end of the session (when you leave the website).
Browser settings
You can allow or refuse cookies using your browser settings. Here are instructions for common browsers:
• Microsoft Edge: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
• Safari: https://support.apple.com/kb/ph21411?locale=fr_CA
• Chrome: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
• Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
If you are a simple user, we collect your data to:
• Manage your requests submitted via the contact page.
• Send you our Newsletter if you have given consent.
• Inform you of changes to the Website.
• Comply with our rights and obligations set out in contracts concluded with users, as well as for any other legal purpose.
We may also use cookies or trackers to:
• Analyse traffic and data on the Website in order to measure the number of users, make the Website easier to use, and ensure its ability to respond quickly to your requests.
What is a cookie?
A cookie is a text file stored on your device (computer or phone) at the request of the server managing the website you visit. It contains information about your browsing on the pages of the site. The purpose is to facilitate future use of the website by the same user and to ensure optimal navigation.
How do cookies work?
On your computer, your browser (MS Edge, Firefox, Chrome, Safari, etc.) manages cookies. It receives instructions from the server to store them (the cookie mechanism is part of the HTTP protocol used for web communication). The browser stores them and also allows you to manage them according to your preferences. You can refuse all cookies (but some site features may then be unavailable). Your browser also allows you to locate, list, and delete cookies. Even if you do not delete them, they expire automatically after a certain period, which may be several months or the end of the session (when you leave the website).
Browser settings
You can allow or refuse cookies using your browser settings. Here are instructions for common browsers:
• Microsoft Edge: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
• Safari: https://support.apple.com/kb/ph21411?locale=fr_CA
• Chrome: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
• Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
4. Who processes your data?
Your data is processed by the staff and collaborators of the Intercommunal Tourism Office Aspres Thuir responsible for:
• Managing information and quotation requests, etc.
• Providing support to answer all your questions.
• Sending the newsletter if you have authorised it.
In addition, in the course of our activities and for processing purposes, your data may be shared with subcontractors, service providers, or other third parties, in particular:
• Digital Marketing (for online bookings and purchases).
• “Google Analytics” (for website traffic analysis).
Each of these parties is bound by a confidentiality commitment regarding the use and processing of personal data.
For the sending of our newsletters, our email campaigns are managed through the services of the “Administration de Développement Touristique des Pyrénées-Orientales (P.O.)”.
All the aforementioned subcontractors, service providers, partners, or other third parties are bound by contractual obligations to respect confidentiality and data protection, and to process the data only for the purposes for which it is provided.
Your data may also be transferred to any purchaser or successor in the event of a merger, assignment, restructuring, reorganisation, dissolution, or other sale or transfer of part or all of the assets of the Intercommunal Tourism Office Aspres Thuir, including in cases of insolvency, liquidation, or similar proceedings in which user data form part of the transferred assets.
5. How is your data protected?
Your data is stored on a secure and protected NAS. We have implemented technical and organisational measures designed to ensure the security and confidentiality of your data against accidental loss and against any unauthorised access, use, modification, or disclosure.
Given the inherent characteristics of the Internet, we are nevertheless unable to guarantee the optimal security of information exchanges over this network. We make efforts to protect your data, but we cannot guarantee absolute security of information transmitted to the Website. You agree that you transmit your data at your own risk.
We cannot be held responsible for non-compliance with privacy settings or security measures in place on the Website. In this regard, you acknowledge that the security of your information is also your responsibility. For example, it is your responsibility to keep your account password confidential and not disclose it to any third party.
Likewise, you should be cautious when disclosing information in public areas of the Website, as it may be viewed by any user of the Website.
6. What are your rights?
You may choose how the data you provide to us is used:
• You may browse the Website without providing any data. In this case, however, you may not be able to use certain features of the Website.
• You may decide to stop receiving the Newsletter as well as our personalised offers: simply click the link included in any email sent to you.
In addition, subject to the conditions set out in the applicable regulations for exercising these rights, you have:
• The right to erasure of your data (excluding accounting data, which must be retained for 10 years under French law – Article L123-22 of the Commercial Code).
• The right to restriction of processing of your data.
• The right to object to the processing of your data on legitimate grounds, in accordance with Article 21 of the GDPR.
• The right to data portability for the data you have provided (for automated processing based on consent or contract performance).
• The right to withdraw consent, where it has been requested. When processing is based on your consent, you may withdraw it at any time. However, you acknowledge that processing carried out prior to withdrawal remains lawful. You also have the right to object, without providing any reason, to the Intercommunal Tourism Office Aspres Thuir analysing your data for marketing purposes.
However, in accordance with Article 12.6 of the GDPR, the controller may request proof of identity when exercising these rights. Data used to verify your identity will be deleted once your request has been processed.
You may exercise these rights by sending an email in French to dpo.ccaspres@lg-partenaires.fr:
Or by post at:
Intercommunal Tourism Office Aspres Thuir
Bd VIOLET – BP 25
66300 THUIR
You also have the right to lodge a complaint with the French data protection authority (CNIL):
CNIL
3 place de Fontenoy
TSA 80715
75334 Paris Cedex 07
We respond to requests within one month. This period may be extended by two additional months depending on the complexity or number of requests.
7. Storage of data collected by the Intercommunal Tourism Office Aspres Thuir
The data collected in the course of using the Website is stored exclusively on a server located in Europe (France), hosted by the company Wix.com France SAS; legal form: simplified joint-stock company (Société par actions simplifiée); registered office: 19 boulevard Malesherbes, 75008 Paris; SIRET: 903 439 388 00013.
The data collected in the course of using the Website is also hosted and stored by the company Wix.com Inc. (Address: 40 Namal Tel Aviv St., Tel Aviv, Israel).